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Customer Testimonials

J. Hornby, Gig Harbor, WA
“We are totally pleased with the job your team has done on the restoration of our home exterior. Our expectations were exceeded in every regard. The surface prep and caulking, the care taken with our landscaping and especially the application of the Tex-Cote products are all first rate... As a result of your company’s efforts on our behalf, we feel as though we have a new house. I can say without exaggeration that it looks better now than when new. Thank you for a very professional job and a great outcome.”
J. Novak, East Prairie, KS
“I recently had (2) Milgard windows installed at my house and my experience with the local installer was FANTASTIC and EXCEEDED my expectations. The level of customer service provided for a SMALL order was above and beyond what was expected. You need to know you have an UNBELIEVABLE partner in this company.”
E. Parmenter, Walnut Creek, CA
“This COOLWALL crew exceeded my expectations. They gave tremendous care to detail and worked very hard to honor our requests and suggestions. It will be a pleasure to recommend this service to friends. Thank you.”
C. Perdue, Maple Valley, WA
“We love our windows! We noticed an immediate difference in comfort and quiet. Our energy bills have dropped about 30% and we have the thermostat turned up! The Affiliate was prompt and kept us informed and up-to-date on delivery and installation. The installer did a great job. He arrived on time and completed the job on schedule... I received 4 quotes for windows, all of them from reputable companies. Our windows cost less from Costco, and are of equal or better quality than the best products we looked at. I would rate windows at Costco 5-star and highly recommend them!! As with anything Costco does, you will get a BIG bang for your buck!”
C. Ross, San Rafael, CA
“My wife and I became first-time homeowners a year and half ago... After taking care of the immediate needs, we decided to look into painting the exterior... After a couple weeks of in-depth research, we settled on COOLWALL for a couple of reasons. First the long term value can’t be beat. I didn’t want to go through the process of having to paint and repaint every five years. Second, I found that COOLWALL was offered by Costco. This was very telling to me, as we have a lot of faith in Costco, the products they offer, the vetting process they use for vendors providing services, etc... Making the decision to go with Trusted Home Services was a great decision, too... The project manager worked with me to find the appropriate time to do the job. The team he sent up to do the work was very professional. They were very detail oriented, took the time to do things properly the first time, accommodated the changes that we decided to make on the fly, double-checked everything they did for quality-control, and they cleaned up after the work was done. My wife and I are very happy with our new home, even more so now that it’s gone from the eye sore of the street, to one of the best looking homes on the block. Thank you, COOLWALL, Costco and Trusted Home Services.”
R. Chow, Hacienda Heights, CA
“I’m happy to say that your team had met my criteria for fast and efficient installation of Milgard windows and patio door. Your nearest competitor had earlier quoted me 6-8 weeks to deliver and install the same item. You guys did it in 2 weeks. The actual installation took just a day. Awesome. I am glad that I made the right choice in going with your company and Costco.”
Testimonials were submitted directly to Trusted Home Services by Costco Members and have been re-printed with their permission.